Proven increase in Workplace Satisfaction

Up to 66% of a primary care physician’s day is spent doing clerical work and it’s estimated that 40% of an emergency physician’s shift is spent doing work that could be done by a trained scribe.

Scribes increase physician satisfaction in the workplace and reduce burnout by keeping the physician engaged in what they love to do – being a physician, not a clerk.

Research has shown that scribes pay for themselves by increasing physician productivity. In the emergency department it is estimated that a provider only has to see one additional patient per shift to cover the cost of a scribe for the ENTIRE shift.

Improvements in Department Workflow

Scribes are not simply transcriptionists. Scribes can also relieve burdens on ancillary staff by providing basic comfort measures to patients, like bringing blankets and water. They can also grab patient records or the fax that the patient’s primary care doctor sent. Scribes will not only relieve the stress associated with an EMR, they can also help keep you organized during your work day.

Examples of other tasks scribes can perform:
  • Documentation of H&P
  • Document vital signs
  • Keep track of lab values and radiology results
  • Retrieve prior visits and other medical information
  • Enter discharge information
  • Assist with work or school notes
  • Document when consultants are paged and when they call back
  • Document patient reassessments
  • Alert you to possible critical care cases
  • Expand medical decision making

Scribes and Revenue Management

Scribes will improve metrics that matter including “door-to-doc” times and patient satisfaction scores. They can decrease the number of patients that leave the ER without being seen and increase Hospital Consumer Assessment of Healthcare Providers & System (HCAHPS) scores. Studies have shown that scribes can lead to improved billing and coding, reduction of down codes, decreased physician overtime and higher RVUs per provider hour. Premier Scribes can also help fulfill meaningful use criteria as well as help document PQRS measures.